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Article Installing the FieldPulse Mobile App (Android)

Installing the FieldPulse Mobile App (Android)

Happy to help you get your team up and running on Android! This guide covers installation for phones and tablets running Android 8.0 (API level 26) or later.

Before You Install

Make sure the device meets these requirements:

  • Android 8.0 or newer
  • At least 200 MB free storage space
  • Active internet connection for initial setup
  • Camera access enabled (for photo capture and barcode scanning)
  • Location services enabled (for route optimization and check-in features)

Step-by-Step Installation

  1. Open the Google Play Store on your Android device.
  2. Tap the Search bar and type "FieldPulse".
  3. Look for the app published by FieldPulse Inc. (green icon with white pulse wave). Tap it to open the store page.
  4. Tap Install. The download will begin automatically.
  5. Once installation completes, tap Open to launch the app.

First-Time Setup

When you first open the app:

  1. Tap Sign In on the welcome screen.
  2. Enter your email address and password — the same credentials you use for the web dashboard.
  3. If your organization uses Two-Factor Authentication, you will be prompted to complete that step.
  4. Grant permissions when prompted: Camera, Location, and Notifications. These are required for full functionality.
  5. The app will sync your assigned work orders. This may take a moment depending on your connection.

Installing on Multiple Devices

Each technician should install and sign in individually. If you're deploying to a fleet of company devices, you can use Google Play Managed or your MDM solution to push the app silently. Contact your IT administrator if you need help with bulk deployment.

Troubleshooting Common Issues

"Device not compatible" message: Your Android version may be too old. Check Settings > About Phone > Android Version. If below 8.0, you'll need to update the OS or use a different device.

App won't download: Clear the Play Store cache (Settings > Apps > Google Play Store > Storage > Clear Cache) and try again.

Can't sign in: Verify you're using the correct email. Password reset available at the sign-in screen if needed.

What's Next

Once installed, your technicians can start using core features right away. For guidance on using the app in areas with poor signal, see Using FieldPulse Offline.

Questions about iOS? See Installing the FieldPulse Mobile App (iOS).