Hi there! Happy to help you troubleshoot this frustrating issue where checklist responses seem to disappear after your technician marks a work order complete. Let me walk you through what's happening and…
We've run into this a few times on our team — checklist templates that are definitely assigned to a work order type just... don't show up. Here's what we've learned.
Summary
Assigned checklist templates…
Happy to help! I've seen this come up recently and want to make sure you have a clear path forward.
Summary: After completing a checklist offline, the work order syncs successfully but checklist responses…
We're looking at an issue where photos attached to checklist items aren't appearing in the PDF export of completed work orders. In my experience, this tends to surface when teams are trying to generate…
Summary
Required field validation is skipped when checklists are submitted via the quick-complete button.
Symptoms
Technicians can mark a checklist as complete without filling in fields marked…
