Starting today, you can add annotations directly to photos in FieldPulse. This feature is available on both iOS and Android mobile apps, and annotations sync automatically with the web application.

What you can do

  • Draw freehand — sketch arrows, circles, or highlights over problem areas
  • Add text labels — place typed notes at specific points in the image
  • Use preset shapes — rectangles, ovals, and lines for consistent markup
  • Adjust color and stroke width — visibility controls for different lighting conditions

When to use it

Common use cases we have observed in early access:

  • Highlighting specific damage on equipment before repair
  • Labeling wiring configurations for verification
  • Documenting safety hazards with precise location markers
  • Calling attention to installation requirements in tight spaces

How to access

  1. Open any Work Order with attached photos
  2. Tap a photo thumbnail to enter the viewer
  3. Select the Edit icon (pencil) in the toolbar
  4. Choose your annotation tool from the bottom drawer
  5. Tap Save — the annotated image is stored as a new version; the original remains unchanged

Technical notes

  • Annotations are rendered server-side and compressed to preserve sync performance
  • Maximum annotation layer size: 2MB per image
  • Supported formats: JPEG, PNG, HEIC
  • Annotations are included in PDF exports of work orders

The annotation layer is stored separately from the base image. If you need to remove markup later, revert to the original photo without losing your field capture.

For details on photo management and export settings, see Managing Field Photos and Attachments.

Version requirements: Mobile app 3.3.1 or later. Web platform updates are automatic.

Parents
  • Been using this in beta for a few weeks. Pro tip: the yellow highlighter shows up way better than red on photos taken in direct sunlight. Also if you need to annotate a whole sequence of photos the same way, do your markup on the first one, save it, then use that as reference for the rest — keeps things consistent for the office folks reviewing later.

Comment
  • Been using this in beta for a few weeks. Pro tip: the yellow highlighter shows up way better than red on photos taken in direct sunlight. Also if you need to annotate a whole sequence of photos the same way, do your markup on the first one, save it, then use that as reference for the rest — keeps things consistent for the office folks reviewing later.

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