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Wishlist: what feature would make the biggest difference for your team?

Carla Jimenez (Staff)

Hey everyone! Wave

We're always looking for ways to make FieldPulse work better for the teams using it every day. While we have a roadmap we're excited about, we want to make sure we're building what you actually need.

So here's the question: if you could wave a magic wand and have one new feature (or big improvement to an existing one), what would it be?

We're especially interested in hearing:

  • What pain point this would solve
  • How often it comes up in your daily workflow
  • What you're doing as a workaround today

No idea is too small or too ambitious—we want to hear it all! This thread will be shared directly with our product team, so your voice will absolutely be heard.

Looking forward to learning what's on your wishlist! Pencil

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  • Okay so we have two actually! First is technician-initiated schedule swaps with approval workflow. Right now when someone needs to swap a job they text me and then I have to do all the reassigning manually and it's just a lot of back and forth especially when it's like a weekend or evening and I'm not at my desk. If they could propose a swap and the other tech could accept and then it just needs my approval that would save so much time!

    Second question — is there any plan for better shift handoff tools? We run 24/7 and our night dispatch leaves notes for day dispatch but there's no structured way to do this in FieldPulse so we use a shared doc and it's getting unwieldy. Thanks so much for gathering all this feedback really appreciate it!

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  • Okay so we have two actually! First is technician-initiated schedule swaps with approval workflow. Right now when someone needs to swap a job they text me and then I have to do all the reassigning manually and it's just a lot of back and forth especially when it's like a weekend or evening and I'm not at my desk. If they could propose a swap and the other tech could accept and then it just needs my approval that would save so much time!

    Second question — is there any plan for better shift handoff tools? We run 24/7 and our night dispatch leaves notes for day dispatch but there's no structured way to do this in FieldPulse so we use a shared doc and it's getting unwieldy. Thanks so much for gathering all this feedback really appreciate it!

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