Can FieldPulse work completely offline?

Question

hey so im out at job sites a lot with basically zero signal. like not even 1 bar. my boss wants me using fieldpulse for everything but im worried ill get out there and cant even open the app or update status. can it work with no internet at all? and if so what can i actually do vs what wont work? dont want to get stuck halfway thru a job with no way to finish the paperwork

using android if that matters

Priya Nair (Staff) · Accepted Answer

Hi Tyler, great question — and yes, FieldPulse is built to work in areas with limited or no connectivity!

Here's what works completely offline:
 Viewing your assigned work orders and schedule Updating job status (On the Way, Arrived, In Progress, Completed) Adding notes and completing checklists Capturing photos* and signatures Recording time and parts used 
*Photos queue for upload and sync automatically when you reconnect.

What won't work offline:
 Real-time location sharing with dispatch Customer notifications (SMS/email) Syncing with QuickBooks or other integrations Accessing the dispatch board or other technicians' jobs 
The app will automatically switch to offline mode when it detects no connection. Your data is stored locally and syncs in the background once you're back in range.

For the full details, see Using FieldPulse Offline. Hope that helps!

Josh Mercer · Answer

Pro tip from someone who's been burned: make sure you open the app and let it sync before you head to the dead zone. The offline data is only as current as your last sync. I've had techs show up to jobs that got reassigned that morning because they didn't sync first.

Also worth noting — if you're doing really long offline stretches (like multi-day rural jobs), there's a limit to how much queues up. Check Data Loss After Offline Session for the edge case details.