hey so been having this issue for like 3 days now. when i try to attach photos to a checklist on the android app they just... don't attach? like i select the photo, hit done, and nothing shows up in the checklist. sometimes it says "uploading" forever and then just disappears.
tried on my galaxy s21 and also a coworker's pixel 7, same thing. both running latest app version (3.2.1 i think). works fine on iOS for some reason though so definitely android specific.
anyone else dealing with this? kinda annoying since we need photos for safety compliance stuff lol
Hi Sam! Happy to help — and yes, we're aware of this one.
This is a confirmed bug in Android app version **3.2.1** affecting photo uploads within checklist forms. The team is targeting a fix in **3.2.3** (expected early next week).
In the meantime, Josh's workaround above is solid. You can also reference our troubleshooting doc for this specific issue which includes a couple other temporary options.
I'll update this thread once the patch is live. Thanks for flagging it!
Hi Sam! Happy to help — and yes, we're aware of this one.
This is a confirmed bug in Android app version **3.2.1** affecting photo uploads within checklist forms. The team is targeting a fix in **3.2.3** (expected early next week).
In the meantime, Josh's workaround above is solid. You can also reference our troubleshooting doc for this specific issue which includes a couple other temporary options.
I'll update this thread once the patch is live. Thanks for flagging it!
Art, totally fair — I hear you on the barcode fix. This one's actually in QA already per the eng team, so fingers crossed. I'll be the first to call them out if it slips though