Nested reply: Android notification fix didn't work for Samsung devices

Question

hey so i saw the fix in the other thread about android notifications

tried it on my samsung galaxy s23 and still nothing

went into settings > apps > fieldpulse > notifications and everything looks enabled

even turned off battery optimization like the post said

but im still not getting the push when dispatch assigns me jobs

idk if samsung does something different with their one ui thing

anyone else on samsung having this problem or am i just unlucky lol

Josh Mercer · Accepted Answer

Samsung has a hidden "Sleep mode" that activates based on your usage patterns. Check Settings > Modes and Routines > Sleep — it's basically DND with a different name and it hijacks notification delivery. Pro tip: You can also go to Settings > Notifications > Do not disturb and expand "What can interrupt Do not disturb" to add FieldPulse as an exception. I keep a list of these Samsung-specific gotchas because they change the setting names every One UI update.

Josh Mercer · Answer

Tyler — Samsung's One UI is notorious for aggressive background app killing. The battery optimization setting you found is only half the battle.

Pro tip: Go to Settings > Battery > Background usage limits and make sure FieldPulse is in "Never sleeping apps." Also check Settings > Apps > FieldPulse > Mobile data and ensure "Allow data usage in background" is on.

I've seen this fix it for Galaxy S21 through S24 models. The other Android brands handle this more gracefully.